Privacy Policy
Last Updated: March 2026
At DigiWash ("we", "our", "us"), we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (digiwash.in) and services.
1. Information We Collect
- Personal Identity Data: Name, phone number, and email address when you register or log in using OTP or Google Authentication.
- Location Data: Delivery addresses provided by you for order fulfillment.
- Transaction Data: Payment statuses and order history. Note: We do not store raw credit card details; all payments are processed securely by Razorpay.
2. How We Use Your Data
We use the data collected strictly for the following purposes:
- To process your orders, arrange pickups, and deliver services.
- To communicate with you regarding your order status (SMS/Email notifications).
- To authenticate your account via Google OAuth and Firebase Phone Auth.
- To improve our website's UI/UX and service offerings.
3. Data Sharing and Third Parties
We do not sell your personal data. We only share necessary data with trusted third-party providers such as:
- Razorpay: For processing secure online payments.
- Google / Firebase: For user authentication and platform security.
4. Data Security
Your data is protected using standard encryption and security protocols. While no digital platform is 100% secure, we take all reasonable precautions to prevent unauthorized access.
5. Contact Us
If you have questions about this privacy policy or wish to delete your account data, please Contact Admin via Message.